Return and Refund Policy

Last updated: October 18, 2026

Thank you for shopping with ainnovapro.

You may request a return within 30 days after delivery. Items must be unused, unworn, unwashed, and in their original condition and packaging.

To start a return, email ana.moresheller@outlook.com with your order number and reason for return. Please wait for return instructions before sending anything back.

Eligible returns are free of charge. Orders over $30 qualify for free standard shipping. Customers are not responsible for applicable taxes or duties on eligible purchases.

Used, damaged, personalized, final-sale, clearance, or hygiene-sensitive items may be excluded where disclosed before purchase. This does not limit rights relating to defective or incorrectly supplied products.

Contact us within 7 days of delivery if an order is damaged, defective, incomplete, or incorrect. Approved refunds are issued to the original payment method and generally appear within 3–7 business days after processing, depending on your bank or payment provider.

Aspen Technology, Inc., trading as ainnovapro
20 Crosby Dr, Bedford, MA 01730, United States
Email: ana.moresheller@outlook.com
Website: https://ainnovapro.com